The 311 Call Center will be moving to their new offices on the first floor of the City Hall Annex Building, on Friday, May 11, 2007.  Due to the phone lines having to be moved, the Call Center phones will be down from 4:00 pm until approximately 6:00 pm .  We apologize in advance for any inconvenience this move may cause.  You may enter your service request online at this site and it will be addressed as soon as possible.  Thank you for your patience and we will be back on the phones on Monday, May 14th at 8:00 am.  If you have an emergency, dial 911.

Top 10 Requests

1. Bulky Item Collection
2. Garbage Collection Missed
3. Brush Collection Missed
4. Abandoned/Inoperable Vehicle
5. Litter
6. Illegal Dumping on City Streets
7. Stormwater Drainage and Erosion
8. Overgrowth on an Occupied Lot
9. Overgrowth on an Unoccupied Lot
10. Park Reservation

If you don't see the type of service you need on this page, please contact us at 311@mail.chattanooga.gov and we'll be happy to help.

If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Centers, you can reach us by dialing (423) 425-6311.

The 311 office is open from 8:00 AM until 6:00 PM Monday through Friday (except City holidays).  Any time the office is closed, an answering service will respond to process emergency requests only.  For non-emergency requests outside of office hours, you may use the links above to submit an online request or to email to 311.