City of Chattanooga

City administrators now have a structured, systematic way of managing and monitoring performance based on a variety of indicators selected by City departments. Administrators meet monthly with the Mayor’s Office, City Finance Officer, Office of Performance Review staff and other key officials to review and assess trends, identify issues and problem-solve. As a result, departments are changing and improving the way they do business.

chattanoogaRESULTS is a process through which the Mayor, City Council and Department Administrators can review the performance of the following City Departments and City-funded agencies:

City Departments
Finance
Police
Fire
Public Works
Parks, Recreation, Arts and Culture
Neighborhood Services
Personnel
Human Services

City-funded agencies
Chamber of Commerce
Chattanooga Neighborhood Enterprise
CARTA

For more on chattanoogaRESULTS and similar government management processes, please see:

Performance Analysis in Chattanooga (October 2004)

Continuing the Revolution (November 2004)

chattanoogaRESULTS (September 2003)

THE OFFICE OF PERFORMANCE REVIEW STAFF ROSTER INCLUDES:

Performance Review

Dan Johnson
Director of Performance Review

Internal Audit

Stan Sewell
Director of Internal Audit

Lisa Culver
Internal Auditor

LaToya Jones
Internal Auditor

Nelda Slade
Audit Projects Assistant

For more information, you may contact 311 or (423) 425-6311.