City of Chattanooga
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Welcome to 311 Online

About 311 - Check out the story behind 311, the City of Chattanooga's Call Center.

Top 10 Requests
  1. Bulky Item Collection
  2. Garbage Collection Missed
  3. Brush Collection Missed
  4. Abandoned/Inoperable Vehicle
  5. Litter
  6. Illegal Dumping on City Streets
  7. Stormwater Drainage and Erosion
  8. Overgrowth on an Occupied Lot
  9. Overgrowth on an Unoccupied Lot
  10. Park Reservation

Curbside Residential Recycling

Enroll now for the City's curbside residential recycling collection.  Click here to learn more about changes to the City's current recycling services.

Still don't see what you're looking for?

If you don't see the type of service you need on this page, contact us at 311@mail.chattanooga.gov and we'll be happy to help.

If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Centers, you can reach us by dialing (423) 425-6311.

The 311 office is open from 8:00 AM until 6:00 PM Monday through Friday (except City holidays).  Any time the office is closed, an answering service will respond to process emergency requests only.  For non-emergency requests outside of office hours, you may use the links above to submit an online request or to email to 311.

Find out what customers think about 311.

 

THE 311 STAFF ROSTER INCLUDES:

Liz Henley
Call Center Coordinator

Phillip Stevens
Assistant Call Center Coordinator

Roshonda McClain
Senior Service Representative

Neva, Anthony, Pam, Carmen, Jodi, Pat and Sonya are the City's Service Representatives

For more information, you may contact 311 or (423) 425-6311.

 

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