If you don't see the type of service you need on this page, please contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll be happy to help.

All Animal Services issues for the City of Chattanooga are managed through the McKamey Animal Center. Please contact them directly by using the above link or following phone contact:

Phone: (423)305-6500

If your wireless or landline phone carrier cannot directly access the City's 311 Call Center, you can reach us by dialing (423) 425-6311.

The 311 office is located at the City Hall Annex at 100 E. 11th Street, first floor, and is open from 8:00 AM until 6:00 PM Monday through Friday (except City holidays). At any time the office is closed, an answering system is in place to respond to non-medical emergency requests only. For non-emergency requests outside of office hours, you may use the links above to submit an online request or email 311 at This email address is being protected from spambots. You need JavaScript enabled to view it.

In February of 2003, the City of Chattanooga launched its new 3-1-1 Call Center, making Chattanooga one of the first mid size U. S. cities to implement a “One Call to City Hall” program.  Read more here.