Welcome to 311 Online!
Listed below are 311's Most Requested services. Click the service link below to submit your request online.
- Bulky Item Collection
- Garbage Collection
- Brush Collection
- Abandoned/Inoperable Vehicle
- Illegal Dumping on City Streets
- Stormwater Drainage and Erosion
- Overgrowth on an Occupied Lot
- Overgrowth on an Unoccupied Lot
- Park Reservation
- Bagged Yard Waste
Still don't see what you're looking for?
If you don't see the type of service you need on this page, please contact us at
and we'll be happy to help.
All Animal Services issues for the City of Chattanooga are managed through the McKamey Animal Center
. Please contact them directly by using the above link or following phone contact:
Unable to contact 311 with 3 digit dialing?
If your wireless or landline phone carrier cannot directly access the City's 311 Call Center, you can reach us by dialing (423) 425-6311.
Need to report an emergency requests afterhours?
The 311 office is located at the City Hall Annex at 100 E. 11th Street, first floor, and is open from 8:00 AM until 6:00 PM Monday through Friday (except City holidays). At any time the office is closed, an answering system is in place to respond to non-medical emergency requests only. For non-emergency requests outside of office hours, you may use the links above to submit an online request or email 311 at
Catch the 311 Story
In February of 2003, the City of Chattanooga launched its new 3-1-1 Call Center, making Chattanooga one of the first mid size U. S. cities to implement a “One Call to City Hall” program. Read more here.